Yesterday the Spanish Government approves the Real Decreto Ley 10/2020, which determines paid leave for all employees with non essential functions, in order to reduce the mobility of the general public as part of the fight against COVID-19.
Exempt from this restriction are companies according to Art. 10.1 RD 463/2020, which include food and beverage retailers as well as internet retailers.
Of course we would rather talk about the usual. About wines, climate, wineries and production methods. But unfortunately we have to address another topic today.
We would like to inform you that even in these difficult time we do everything possible to ship your orders and deliver a little bit of joy. At the moment we continue to work as usual if we can say so in this situation, which is unusual for everyone.
The most important thing is, of course, to limit all possible health risks and we have taken the following measures:
Our office team is working from home, but is availabe for any questions as usual.
Our shipping companies operate without any restrictions. All of the other shipping companies are still operating but the delivery times might be slightly longer than usual. We have deactivated the option to pay cash on delivery in order to limit the direct contact with the delivery person.
In our warehouse, we work in shifts with independent teams under very strict hygiene and safety regulations that apply for everyone entering our warehouse. Therefore it is currently not possible to pick up orders in our warehouse.
On our website we are always there for you and are waiting for the situation to calm down and get back to normal.
We hope you are all well!
Your Decántalo team.
Do you have any questions? We are there for you from Monday-Thursday from 09:30 to 14:00 and from 15:30-18:30 and on Friday from 09:00-15:00.
Tel +44 203 966 498 6 or [email protected]